Company Overview:
EPM are partnered with an innovative leader genetic technologies and NGS who are committed to revolutionising healthcare, research, and life sciences. Their solutions are at the forefront of advancing genomics and empowering scientists and clinicians to make transformative discoveries. With cutting-edge technology, they are shaping the future of genetics and pushing the boundaries of what's possible.
Position Overview:
Our client are looking for a driven Strategic Account Manager to join their team. This role is perfect for an experienced professional with a strong background in NGS and genetics, who thrives in a client-facing role and enjoys building lasting relationships. You will be responsible for managing and growing key accounts within the Netherlands, ensuring a deep understanding of client needs, and aligning our cutting-edge products and solutions to meet their objectives.
Key Responsibilities:
- Manage and nurture relationships with high-value strategic accounts, ensuring customer satisfaction and fostering long-term partnerships.
- Drive the growth of existing accounts by identifying new opportunities for NGS and genetic solutions, while ensuring exceptional service delivery.
- Work closely with the sales, product, and technical teams to tailor solutions that align with the client's strategic goals and needs.
- Develop and implement account strategies to drive revenue and profitability, while maintaining high levels of client retention.
- Provide regular updates on account performance, opportunities, and challenges to the leadership team.
- Lead contract negotiations, renewals, and upsell opportunities to expand business within existing accounts.
- Stay current on industry trends, technological developments, and competitor activities to provide strategic insights to clients.
Qualifications:
- Proven experience as an Account Manager, Key Account Manager, or in a similar client-facing role within the NGS, genomics, or life sciences industries.
- Strong understanding of NGS technologies, genetic testing, and their application in research, diagnostics, or clinical settings.
- Excellent communication, negotiation, and interpersonal skills, with the ability to engage at all levels of an organisation.
- Track record of successfully managing high-value accounts and achieving revenue growth targets.
- Ability to work independently and as part of a collaborative team.
- Fluent in English
What is on Offer:
- Competitive salary and performance-based incentives.
- Opportunity to work with cutting-edge technologies in a rapidly evolving field.
- Collaborative and dynamic work environment with opportunities for personal and professional growth.
- Flexibility in working arrangements (hybrid or remote options available).
- A chance to make a tangible impact in the fields of genomics, healthcare, and life sciences.
If you're passionate about genetics, NGS technologies, and want to be part of a forward-thinking company making a real difference, we'd love to hear from you.
