Are you a problem-solver with a passion for helping others? We are looking for a Technical Support Specialist who will provide vital assistance to patients relying on life-saving medical equipment. You will be part of a role that truly makes a difference in patient's lives, providing essential support when they need it most. With a dedicated and supportive team by your side, you will receive comprehensive training to ensure you feel confident and equipped to excel in your position.
You Will Be Responsible For:
- Handling inbound patient calls, offering support and troubleshooting assistance.
- Ensure accurate documentation of interactions and technical issues.
- Collaborate with service teams to maintain equipment functionality.
- Deliver patient-focused support with empathy and professionalism.
What We Are Looking For:
- Bachelor's degree in health sciences or related field.
- Fluent Polish speaker with English proficiency.
- Experience in technical support or health care (medical device knowledge is a plus).
- Strong IT skills, including MS Office and data management.
- Ability to work independently during night shifts in a fast-paced environment.
If you are looking for a position that will allow you to impact the lives of patients globally, then this is the position for you. Apply today and become part of a company committed to improving patient care and safety.
